Privacy policy

Updated September 28, 2026

We collect only what we need to find your leaks and file takedown notices. This site sets no cookies and runs no ad trackers.

Who we are

This policy explains how DMCA CLEAN (“we”) handles personal data on dmcaclean.com and in conversations with clients.

We find leaked content and file takedown notices as your authorized agent. How we work is set out in our Terms of service, and how we file notices in our Notice policy.

What data we receive

Requests sent from this site

The “Tell us what happened” form sends us the name or nickname you give, your Telegram or email for our reply, your message, the calculator estimate if you made one, and the page language and address. Our server forwards the request to our team’s Telegram chat and keeps no copy. To limit spam, it counts requests per IP address and keeps only a hash of the address for that.

Telegram and email

When you message us on Telegram (@DMCA_CLEAN) or by email, we receive whatever you send: stage names and usernames, links to copies and to your originals, screenshots, a description of what happened, details of your rights in the content, and your authorization to file notices. Links or a description are usually enough to start. You don’t need to send us intimate files.

Photos for face search

If you ask us to work on face-search sites, you send us reference photos of yourself. When a photo is used to search by face, the law treats this as processing biometric data. We use your photos only with your explicit consent, given before work starts, and only to find your copies on those sites and file notices about them. You can withdraw consent at any time; we then stop the search and delete the photos.

We delete reference photos within 30 days after your case closes. We don’t build a face database or use the photos for anything else. If a photo has to be uploaded to a third-party face-search service, we will name the service and ask for your consent beforehand.

On your device

This site sets no cookies. Your browser keeps the calculator settings in localStorage under the key “azv-cx”. They stay on your device and reach us only if you send a request. You can remove them by clearing this site’s data in your browser settings.

Technical data

Like any website, ours is hosted on a server that keeps logs: IP address, time of request, page address and browser type. The logs are used to run and protect the site and are kept for a limited time. There are no ad trackers on this site. We may use cookieless aggregate analytics without personal identifiers.

Why we use data, and on what basis

To answer your request and give you a price. Basis: steps you ask for before a contract.
To search for copies, file notices and check removal. Basis: our contract with you.
To screen out abuse and answer disputes about notices we filed. Basis: our legitimate interests.
To meet legal requirements. Basis: legal obligation.
To search by face. Basis: your explicit consent, and nothing else.

The law treats intimate material and biometric data as special categories. We process them only with your explicit consent and only as far as your case needs.

Telegram. Our conversations and the requests sent from this site go through it. Telegram handles data under its own privacy policy.
Our hosting provider, for server logs.
Sites, hosts, Google, Telegram and other platforms we send notices to. A notice lists the links, a description of your original, the rights holder’s name and our contact details as agent. Where possible, we name the rights holder by stage name or brand rather than legal name. Platforms may forward a notice to the uploader, and Google sends copies of notices to the public Lumen database.
A payment provider, if one handles your payment, and only the details the payment needs.
Public authorities, only when the law requires it.

These services may be based in other countries, so your data may be processed outside the country where you live. We don’t sell personal data or share it for advertising.

How long we keep data

Requests that don’t turn into a case: up to 6 months.
Correspondence and case materials: while we work on your case and for up to 3 years after it closes, in case we need to answer a dispute about a notice we filed.
Reference photos for face search: no longer than 30 days after the case closes, or until you withdraw consent if that comes sooner.
Server logs: for the period set by our hosting provider.

We delete data sooner if you ask, unless we need it to comply with the law or to answer a dispute about a notice we filed.

Security

Only the people working on your case can access its materials. We don’t publish the content we find or pass it on to anyone. No way of sending or storing data is completely secure, but we take reasonable steps to protect yours.

Minors

Our service is for adults. We don’t take on material that shows anyone under 18. If someone in an image is under 18, report it to NCMEC at takeitdown.ncmec.org. Where the law requires us to report such material to the authorities, we do.

Your rights

You can:

find out what data we hold about you and get a copy;
have inaccurate data corrected;
have your data deleted or its use restricted;
object to processing based on our legitimate interests;
withdraw your consent at any time, including for face search;
complain to the data protection authority in your country.

If you live in California, the CCPA also gives you similar rights to know what data we collect and to have it corrected or deleted. To use any of these rights, contact us. We reply within one month and may ask you to confirm that the data is yours.

Contact

For anything about your data, message us on Telegram: @DMCA_CLEAN.

Changes

If this policy changes, we will publish the new version on this page. This version replaces all earlier ones.